Customer Service Retail

Full Time @Deepublish Store posted 3 hari ago in Sales & Marketing
  • Jl. Rajawali, Gg. Elang 6 No.3, Drono, Sardonoharjo, Ngaglik, Sleman; Jl. Kaliurang Km 9,3 ID, 55581 View on Map
  • Post Date : Oktober 15, 2026
  • Salary: Rp2,624,387.00 - Rp2,900,000.00 / Monthly
  • 2 Click(s)
  • View(s) 67

Job Detail

  • Offered Salary  1000
  • Career Level  Officer
  • Experience  2 Years
  • Qualifications  Diploma

Job Description

Kualifikasi :

  • Minimal D3/S1 semua jurusan dengan pengalaman minimal 1 tahun di bidang Sales Online, E-commerce website atau LP, atau bidang sejenis
  • Memiliki kemampuan komunikasi persuasif, follow-up, negosiasi dan closing
  • Terbiasa menggunakan WhatsApp Business, Website/E-commerce, Excel atau Google Sheets
  • Memahami dasar sales funnel, customer journey, dan affiliate marketing.
  • Target-oriented, proaktif, fast response, teliti, mampu bekerja berbasis data
  • Memiliki kemampuan analisis sederhana terhadap performa penjualan, serta memiliki ketertarikan pada dunia buku, pendidikan, literasi, dan produk digital
  • Memahami meta ads

Tanggungjawab :

  • Meningkatkan penjualan buku cetak melalui Website, WhatsApp, dan Affiliate Web maupun penjualan ebook melalui website e-book
  • Melakukan konsultasi produk, follow-up, closing, upselling, cross-selling, serta mendorong repeat order
  • Memantau transaksi dan hambatan pelanggan pada proses pembelian
  • Mengelola serta mengaktifkan database pelanggan
  • Mengevaluasi sumber dan performa penjualan, serta memberikan masukan kepada tim Digital Marketing, Website, dan tim terkait untuk meningkatkan conversion rate dan efektivitas kanal penjualan

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